SHIPMENT OF YOUR ORDER
All orders placed before 2pm (CET) on working days (Monday-Friday) are handled the same day and will be shipped out via UPS standard. Orders placed after 2pm (CET) or on weekends will be processed and shipped out the next working day. Bicycles always have a fixed handling and shipping charge of €25.
Jitsie currently only ships to the following countries: Austria, Australia, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Martinique, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, Ukraine and the USA. More countries will be available in the future. Please note that Jitsie does not ship to PO Box addresses. Always provide a physical address on all orders.
The shipping cost with UPS standard service is as follows:
|Country||Shipping cost||Free shipping for orders over||Estimated delivery time|
|Czech Republic||€17.5||€350||2-3 days|
|Hong Kong||€30||€350||5-6 days|
|New Caledonia||€40||€500||5-6 days|
|New Zealand||€25||€350||5-6 days|
|South Africa||€40||€500||5-6 days|
|Seychelles||€60||Not applicable||5-6 days|
|United Kingdom||€7.5||€250||2-3 days|
After your order has been shipped, you will receive an email with the UPS tracking number. To track your shipment and see its expected delivery date, visit www.ups.com/track and enter the tracking number.
For further information, please do not hesitate to contact our customer service team and they'll be happy to answer your questions: firstname.lastname@example.org